Payment Methods
What are your accepted payment methods?
Currently, we process all orders through PayPal. Your credit card information is protected through PayPal. We accept Visa, MasterCard, Discover, American Express & PayPal.
Privacy & Security
We take your privacy very seriously – The same way we protect our own. We will never rent or sell your information to any third parties, we only use the information we collect from you to convey your order information or to send you catalogs and emails at your request. Please read our Full Privacy Policy for more information.
Order Status
- On Hold – Your order has been accepted and will be processed soon.
- Processing – Your order has been transmitted to the packing/shipping department and we are gathering all of your goodies and preparing them to be shipped.
- Complete – Your order has been fully shipped. Your credit card has been fully charged at this point.
- Canceled – Your order has been canceled, and your credit card has not been billed.
Discounts
Changes & Cancellations
If you have made an error in ordering and would like to change a detail or customization, we may be able to do so if your order still shows as “On Hold” status. If your order status says “Processing” or “Complete”, it can no longer be changed or canceled. It is in your best interest to make any errors known to us as soon as possible!
I placed an order on January 8, 2015 and still have not received my order and LDR won’t respond to inquiries.
Elizabeth,
We have sent you 3 emails in regards to your order and have gotten no response. We’ve reprocessed your order twice now and resent the download link 3 times. It’s possible our emails are going to your spam folder which is something we have no control over if you don’t check those folders for missing emails. Please check your spam/promotions/junk folder for the now 3rd attempt at emailing you about your order.
Digital purchases from LDR Magazine are instantly delivered to your email address unless the email address on file is incorrect or your email provider intercepts the email and places it in spam folders. Thank you. -LDR Mag Support