Your orders are very much appreciated and we are as excited to get them to you as we imagine you are to receive them! It’s incredibly important for us make sure that you get the things you ordered in a timely manner. That’s why we begin processing orders the day they arrive.
We generally make sure to process your order within 2 business days max. But sometimes we’re out of stock, and it might take a bit longer. We’ll always let you know what’s up in advance.
Estimated Shipping Times:
USA 3-5 business days
Canada 5-10 business days
World 10-20 business days
We want you to love your purchase. If you don’t love the product you’ve received, then we’d be happy to take it off your hands, or replace it, provided you contact us within a week (7 days) of receiving the product. No questions asked.
- Refund will be issued to original payment method.
- 15% restocking fee will apply to some returns.
- You will be responsible for return shipping costs
- Returned items must be in original condition, including tags, booklets, and/or labels.
1. Write to us via our contact form to let us know what you’re unhappy with.
2. Wait for our response. We make sure to reply within 48 business hours. We’ll provide instructions for the returns procedure.
Products with downloadable content, and other items as noted on the product page cannot be returned for refund or store credit.
Shipments outside of the USA may incur customs fees depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors.
LDR Magazine does not take responsibility for possible fees.